Google Mountain View, CA, United States
Oct 24, 2017Full time
Global Head of Technical Staffing Operations Global Head of Technical Staffing Operations - Mountain ViewThe area: People Operations:Global Head of Technical Staffing Operations - Mountain View:Responsibilities:Minimumqualifications:Preferred qualifications: Google is known for our innovative technologies, products and services — and for the people behind them. The Google People Services (GPS) team focuses on providing an amazing experience to past, present and future Googlers. You will lead and motivate a team of direct reports to achieve amazing performance goals. You'll work closely with the executive management team to set and develop business strategies. You will draw insights from analytics to make our people process smarter and more efficient. You will use your strong communication skills to tell rich, meaningful stories using data and influence decisions. You will develop strong relationships across the organization, working collaboratively with clients, peers and key leaders to drive results for your team, the department, and clients. You will oversee initiatives that allow the Global Technical Staffing team to provide candidates and clients with a world-class experience as productively and efficiently as possible. You will also oversee the development and enhancement of programs that enable an environment of continuous learning and development for the Global Tech Staffing team. In this role, you will draw insights from analytics to effectively run overall business operations for Global Tech Staffing, developing business strategies, objectives, and key results, creating structure and being accountable for delivering excellence in this complex and ambiguous space. Leveraging the insights you gain from analytics, you will make our people processes smarter and more efficient broadly - including identifying and acting on predictive data signals, influencing current technology, and developing creative ideas and solutions. The leader of the Tech Staffing Operations team will also manage a pivotal team of recruiters, clearing the path for the team to succeed as well as helping them act as integrators across organizational boundaries. Your expertise in people management, coaching, influencing, working across teams, and cross-functional program management will be critical to this team, as is your ability to create a shared sense of purpose. While being an advocate for Googlers and inspiring your team to do the same, you will build influential relationships with leaders at every level across the company, successfully challenging their thinking and asking questions in order to do what’s right for both the company and our Product Areas. Reporting directly to the Global Head of Technical Staffing, you will also be part of the senior Tech Staffing leadership team representing a need for strategy, execution and being a key integrator of all initiatives related to staffing. Great just isn't good enough for our People Operations team (you probably know us better as "Human Resources"). Made up of equal parts HR professionals, former consultants and analysts, we're the champions of Google's colorful culture. In People Ops, we "find them, grow them, and keep them" - we bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next great Googler, refining our core programs, developing talent or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. Responsibilities Evolve and develop staffing processes that maintain Google’s hiring approach that is designed to support our changing business needs. Work closely with business leaders, HR business partners, and Finance to ensure that the staffing organization is able to support business growth. Lead and manage a high performing team. Continue to evolve and manage our Tech Staffing employee development programs. Build and oversee a Google talent experience that is unprecedented in the market. Qualifications Minimum qualifications: BA/BS degree or equivalent practical experience 10 years of staffing experience in an executive search firm, recruitment agency or in-house corporate talent team. 5 years of experience leading and managing a team. Preferred qualifications: 10 years of experience in recruiting or HR experience with experience in building, leading or managing teams of high-performing individuals. Ability to influence through strong relationships, expertise, and data. Ability to manage a complex set of stakeholders. Ability to participate in deeply complex strategy discussions. Ability to identify, develop and galvanize a complex web of relationships and dependencies to holistically solve challenges and seize opportunities. Strong analytical skills and ability to work with metrics, numbers, and trends. Excellent communication and interpersonal skills.